- 10 years human factors research experience including designing and conducting research studies, performing data analysis and recommending business solutions
- 6 years web-specific experience envisioning enterprise online strategies, implementing user experience methodologies and best practices
- Strong team building and leadership skills: experience has included developing and leading international teams comprised of end-users, customers, sales, marketing, product management, developers and executive management
- Highly effective project manager, presenter and writer
- Language skills include fluent German and conversational Spanish
- Industry experience includes healthcare, financial, software (high tech), and higher education
- Participating member of the Usability Professionals’ Association and The Information Architecture Institute